Is broken screen covered in Google Pixel warranty?

A broken screen is not typically covered under the standard Google Pixel warranty, as it is considered physical damage rather than a manufacturing defect. The standard warranty for Google Pixel devices usually covers defects in materials or workmanship but does not cover accidental damage such as cracks or breaks caused by drops, impacts, or other external factors.

What Google Pixel Warranty Covers:

  • Manufacturing Defects: If the screen has dead pixels, malfunctioning touch sensitivity, or other issues that are due to faulty manufacturing or hardware failure, these are typically covered under the warranty.
  • Software Issues: Any software-related issues, such as problems with the operating system, apps, or features, would also be covered.

What Google Pixel Warranty Does Not Cover:

  • Accidental Damage: If you drop your phone or the screen gets cracked due to impact or pressure, it is considered accidental damage, which is not covered under the warranty.
  • Physical Wear and Tear: Damage that occurs through regular use over time, such as scratches or dents, is also excluded.

What to Do If Your Screen Is Broken:

If your Pixel 6 or other Pixel model’s screen is broken, here are your options:

  1. Screen Replacement Through Google (Paid Service):

    • You can still get a screen replacement through Google’s repair service, even if it's not covered under warranty. The cost for a screen replacement will depend on your Pixel model, but for the Pixel 6, it typically costs $200 to $350.
    • Google may also offer mail-in services or direct service through an authorized repair center like uBreakiFix.
  2. Insurance Coverage:

    • If you purchased Pixel Protect (Google’s device protection plan) or another third-party insurance (like through your carrier or a private company), screen repairs may be covered under this plan. You might be required to pay a deductible, but the cost will likely be lower than a full replacement.
  3. Third-Party Repairs:

    • As discussed earlier, third-party repair shops often offer cheaper alternatives for screen replacements, usually in the $150 to $250 range, though these may come with trade-offs in quality and warranty.

Google Pixel Protection Plan (Pixel Protect):

  • What is it?: Google offers an optional protection plan called Pixel Protect, which covers accidental damage, including screen cracks, for a monthly fee.
  • Coverage: The plan includes screen repairs, water damage, and battery issues. It also provides extended warranty for your device.
  • Cost: The cost varies depending on your device model, but it generally ranges from $5 to $12 per month.

Summary:

  • Broken screens are not covered by the standard Pixel warranty because it is considered accidental damage.
  • You can still get a paid screen replacement through Google or authorized repair centers (like uBreakiFix).
  • If you have Pixel Protect or another insurance plan, you may be able to get a cheaper screen replacement with coverage.
  • Third-party repairs are a more affordable but riskier option.

If you're dealing with accidental damage, exploring Pixel Protect or third-party repair options may be your best bet.

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