Why is my PS4 controller charging but not connecting?

If your PS4 controller is charging but not connecting to the PS4, it could be due to several potential issues. The controller might be receiving power, but for some reason, it's not syncing with the console. Here's a detailed guide to help you troubleshoot and fix the issue.

1. Controller Needs to Be Resynced

One of the most common causes of this problem is that the controller needs to be resynced with the PS4. Charging the controller does not automatically sync it, so you may need to go through the sync process manually.

How to Resync the Controller:

1. Turn off your PS4 completely.
2. Reset the Controller:
   • On the back of the controller, you’ll find a small reset button near the L2 shoulder button.
   • Use a paperclip or pin to press the reset button for about 5 seconds.
3. Reconnect the Controller:
   • Plug the controller into the PS4 using a USB cable.
   • Press the PS button on the controller. The light bar should stop blinking and remain solid, indicating it has connected.

2. USB Cable or Port Issues

Sometimes, the issue can be with the USB cable or port that you're using to charge the controller. The cable might be charging the controller but not transmitting data correctly for the sync process.

What to Do:

• Try a Different USB Cable: Not all cables support data transfer. Make sure you're using a data cable, not just a charging cable.
• Switch USB Ports: Try plugging the USB cable into a different USB port on the PS4. If you are using the front USB ports, switch to the back USB ports for a more stable connection.

3. Low Battery or Faulty Battery

If the controller’s battery is extremely low or damaged, it may charge but fail to connect. In this case, the controller might need a full charge or even a new battery to sync with the PS4.

What to Do:

• Let It Charge Fully: Leave the controller connected to the PS4 for at least 30 minutes to ensure it has enough power to sync.
• Test with a Different Controller: Try syncing a different controller. If it works, the issue could be with the original controller’s battery.

4. Software Issues on the PS4

Outdated system software on the PS4 may cause connectivity issues, including with controllers. Make sure your PS4 is running the latest update to avoid compatibility problems.

How to Update the PS4:

1. Go to Settings > System Software Update.
2. If an update is available, follow the instructions to install it.
3. After updating, try syncing the controller again.

5. Interference from Other Devices

Bluetooth or wireless interference can prevent your PS4 controller from connecting. This is especially true if there are other Bluetooth devices paired with the PS4 or nearby electronics causing interference.

What to Do:

• Disconnect Other Bluetooth Devices from the PS4 and nearby.
• Move the controller closer to the PS4 to ensure it has a strong signal.

6. Power Cycle the PS4

Sometimes, simply restarting or power cycling the PS4 can resolve minor issues, including connectivity problems with the controller.

How to Power Cycle:

1. Turn off the PS4 by pressing and holding the power button for about 7 seconds until the power light turns off.
2. Unplug the PS4 from the power outlet and wait for 30 seconds to 1 minute.
3. Plug the PS4 back in and turn it on again.
4. Reattempt syncing the controller by pressing the PS button.

7. Check for Controller Hardware Issues

If none of the troubleshooting methods work, there could be a hardware issue with the controller, such as a faulty Bluetooth module or damaged internal components.

What to Do:

• Test with Another Controller: If a different controller pairs without issues, then the original controller might need repair or replacement.
• Contact Sony Support: If you suspect a hardware issue, reach out to Sony Support for further assistance or repair.

Conclusion

If your PS4 controller is charging but not connecting, the issue could be related to syncing problems, cable issues, low battery, outdated software, interference, or hardware damage. Follow the troubleshooting steps outlined above to identify and fix the issue. If the problem persists, it may be time to contact support or consider a new controller.

For more PS4 controller tips, troubleshooting, and accessories, check out YouweiTrade.com.